One Tap Away, an app designed to make laundry—and much more—easier while adding efficiency and convenience to your operations is coming to all properties that partner with CSC ServiceWorks.
Coming Soon:
Connected Living, Simplified.
One Tap Away, an app designed to make laundry—and much more—easier while adding efficiency and convenience to your operations is coming to all properties that partner with CSC ServiceWorks.
Starting with an enhanced laundry experience
Greater machine reliability
with 99.9% guaranteed uptime of payment technology.
Enhanced payment options
replace coins with more convenient options including credit/debit cards, Apple Pay, Google Pay, Venmo, PayPal, and more.
Fully compatible
with 99% of our existing machines to ensure a seamless upgrade.
Real-time reporting
with access to real-time data on usage, revenue and service performance.
Providing unmatched convenience to your residents
When to expect your upgrade
Over the coming months, all properties will be upgraded to One Tap Away. CSC GO and CSCPay apps will sunset as properties are upgraded.
Wave 1:
Q1/Q2 2025
Wave 4:
Q4 2025
Wave 2:
Q2/Q3 2025
Wave 5:
Q1 2026
Wave 3:
Q3/Q4 2025
Wave 6:
Q2 2026
Introducing:
OTA Marketplace
All existing offers in the newly launched CSC Marketplace, currently accessible to CSC GO and CSCPay users, will be made available on the OTA Marketplace. Explore Deals
Frequently Asked Questions
Was I informed about this?
How are my residents informed of the change?
What do I need to do?
Will the washers/dryers be replaced or upgraded?
Will coin payments still be accepted?
Will there be new signage?
When is the upgrade happening?
Is my property eligible? I was told in the past I was not eligible for this type of upgrade.
I manage multiple properties. Which one(s) does this apply to?
Is this upgrade happening to all properties or just some?
What if my residents are resistant to using the app?
Will this work in areas without a modem or network connectivity?
Is this upgrade mandatory?
I still have questions, who can I contact?
24/7 Access to Management Dashboard Analytics
Identify resident usage, resident activity, on-time payments, access logs, occupancy forecast, service calls, PMS data, and more.
Increase On-Time Rent Payments
Offer custom automated push notifications to minimize delinquent rent payments.
Positive Credit Reporting
Provide your residents with the ability to report on-time rent as positive credit.
Lease Renewals Handled with Ease
Offer residents easy access to their options when it comes to reviewing and renewing a lease.
Increase NOI
Generate ancillary revenue in partnership with OTA.
Centralized Access to All Amenities
Provide residents with a cure for “app fatigue” with a true all-in-one mobile experience to access all amenities and vendor partners including renters insurance.
Customized & Scalable
Customize the One Tap Away app to your community needs and easily add on amenities that fit your residents’ preferences.
Share Announcements
Easily communicate with all residents and track how they’re engaging with your content.
But laundry is just the beginning
Integration to your Property Management System (PMS) provides the potential to unlock upcoming features to use OTA as a resident experience platform and gateway to a more efficient and connected community.
24/7 Access to Management Dashboard Analytics
Identify resident usage, resident activity, on-time payments, access logs, occupancy forecast, service calls, PMS data, and more.
Increase On-Time Rent Payments
Offer custom automated push notifications to minimize delinquent rent payments.
Positive Credit Reporting
Provide your residents with the ability to report on-time rent as positive credit.
Lease Renewals Handled with Ease
Offer residents easy access to their options when it comes to reviewing and renewing a lease.
Increase NOI
Generate ancillary revenue in partnership with OTA.
Centralized Access to All Amenities
Provide residents with a cure for “app fatigue” with a true all-in-one mobile experience to access all amenities and vendor partners including renters insurance.
Customized & Scalable
Customize the One Tap Away app to your community needs and easily add on amenities that fit your residents’ preferences.
Share Announcements
Easily communicate with all residents and track how they’re engaging with your content.
But laundry is just the beginning
In the future, OTA will be able to integrate to your Property Management System (PMS) to provide features beyond the laundry experience for a more efficient and connected community.
24/7 Access to Management Dashboard Analytics
Identify resident usage, resident activity, on-time payments, access logs, occupancy forecast, service calls, PMS data, and more.
Increase On-Time Rent Payments
Offer custom automated push notifications to minimize delinquent rent payments.
Positive Credit Reporting
Provide your residents with the ability to report on-time rent as positive credit.
Lease Renewals Handled with Ease
Offer residents easy access to their options when it comes to reviewing and renewing a lease.
Increase NOI
Generate ancillary revenue in partnership with OTA.
Centralized Access to All Amenities
Provide residents with a cure for “app fatigue” with a true all-in-one mobile experience to access all amenities and vendor partners including renters insurance.
Customized & Scalable
Customize the One Tap Away app to your community needs and easily add on amenities that fit your residents’ preferences.
Share Announcements
Easily communicate with all residents and track how they’re engaging with your content.
A user-friendly platform backed by boots-on-the-ground service professionals
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